Employee Opinion Surveys

We are often asked why existing employee opinion surveys so often fail to drive real change. Instead they sit on the shelf, forgotten.

There are a number of reasons for this:

1. The survey itself fails to ask insightful questions- they are not detailed enough.
2. The survey information is not delivered back to the business in a timely manner
3. If it is delivered in a timely manner it is not easy for leaders to access their own team data and identify key issues and themes
4. There is no action planning process, or if there is, it is ad hoc - some teams do it and some don't for example.
5. The quality of the actions are not good - they fail to address the right issues and their underlying causes
6. Their is no easy way for the organisation to know whether any improvements are being undertaken for any team. This is particularly true of bigger organisations who can't communicate face to face as a smaller organisation could (if they are all in one office for example)

COI's employee opinion survey software addresses all these issues. Designed from the ground up using internet based software, it is, as far as we are aware, the only employee software in the world that offers all these features.